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Youth Worker – Online and Digital Services (Internship)

Salary:   £22,559 (£10.85 per hour)        Hours: 40 hours per week

Contract: 1 year, starting no later than 30/04/2021

Closing Date: 25/03/2021

The Role

An opportunity has arisen for an enthusiastic and motivated individual to be part of our friendly team, in a new post as a Youth Worker who will take a leading role in the development of our online services for young people. The role is office based/remote and the hours of work can be arranged flexibly across the week.

This fixed-term, 1-year post is made possible through the Jack Petchey Internship Programme.

Ignite is a Christian charity, working equally with young people of all faiths and none. It is faith based but not faith biased.


In return, you can expect a salary in line with the London real living wage, support and training, generous leave allowance and staff pension scheme.

If you’d like to be part of the Ignite team than please send your CV to by Thursday 25th March.




Job title: Youth Worker Online and Digital Services (Internship)


Job Purpose:  The role plays a key part in expanding and developing our digital offer for young people, working alongside a team of other youth workers.  Main responsibilities will include designing a range of online activities for young people aged 11-25, working alongside our Data Analyst to evaluate online delivery, and taking an active part in delivering sports sessions and detached youth work.

This post is made possible through the Jack Petchey Internship Programme.

Alongside their work at Ignite, the post holder will be required to participate in the Jack Petchey Internship development and mentoring programme.

 Reports to:                                Senior Youth Worker

Responsible for:                    N/a



1          Duties and key responsibilities


Develop Online Services

  • Work alongside our senior youth worker and other key staff in the development and implementation of transformational online youth services, with a focus on at-risk young people and increasing their participation.
  • Develop digital work with young people through a range of multimedia platforms
  • Better connect young people with their allies (supportive peers, teachers and youth workers) at school and in the wider community
  • Provide support, advice and participation opportunities to young people through our digital platforms
  • Deliver strategically connected communications to young people
  • Advertise and promote our services and celebrate the achievements of our young people using online/social media.


Monitoring and Evaluation

  • Work alongside our data analyst to ensure impact and outcomes are accurately identified and incorporated into the organisation’s Theory of Change.
  • Accurately document all client interaction on Ignite’s case management database, working in line with Ignite’s case management policy at all times
  • Work in line with GDPR, maintaining confidential service-user records of interventions and contact details in line with Ignite’s case management policy
  • Support in the collation and production of reports as requested, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines
  • Carry out any administrative tasks, monitoring, evaluation and reporting as required.


Youth Work

  • Assist with the delivery of both remote and in-person sessions.
  • Provide support and advice to young people online
  • Develop relationships with young people through detached outreach and sports and other activity sessions; where possible.
  • Complete safeguarding referrals where appropriate
  • Complete client work in line with Ignite’s policies and
  • Be responsible for establishing and maintaining professional relationships internally and with other relevant statutory and voluntary sector agencies


Personal/Professional Development

  • Attend and prepare for regular line management meetings
  • Take responsibility for self-care and managing vicarious trauma, promoting the importance of self-care both internally and externally
  • Maintain up-to-date knowledge and awareness of developments in relevant policy and legislation by attending relevant training courses, meetings and conferences


2          General Responsibilities  

  • Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
  • Maintain and improve competencies through continuous professional development.
  • Abide by all organisational policies, codes of conduct and practices.
  • Support and promote inclusion, diversity and equality of opportunity in the workplace.
  • Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and project data.


Person Specification – Youth Worker Online and Digital Services

1          Experience         

  • Experience of delivering services for young people
  • Providing support to young people from inner cities
  • Using digital means to market and promote services
  • Using digital platforms to deliver support and services for others
  • Evaluating the effectiveness of youth work or similar services
  • Dealing with and responding to Child Protection concerns


2          Skills and Abilities

  • Skilled in engaging and motivating young people and working with a strengths-based approach
  • Ability to work in an empathetic young person-centred way
  • Ability to articulately and confidently communicate with others to convey key message
  • Ability to problem-solve difficult situations and deal with them calmly and effectively
  • Self-motivated with confidence to work alone but can also work co-operatively and flexibly as part of a team.
  • Effective communication skills both verbally and in writing with people of many different backgrounds and within a range of settings
  • Meticulous case recording including accurate note taking and ability to summarise information to identify key themes
  • Ability to manage multiple demands while ensuring timely completion of case reports
  • Ability to contribute to the development of the project and think innovatively
  • IT skills at a level that supports report writing, email, internet and use of a database


3          Knowledge

  • Up to date understanding of safeguarding practice, policy and procedures
  • Good knowledge and understanding of equalities issues and the issues affecting young people Excellent knowledge of ICT and multimedia and experience using a CMS.


4          Education/Training/Qualifications

  • Safeguarding Level 1 or higher.
  • No specific education/training/qualification but evidence of recent continuing professional development in youth work provision and support is required.


5          Personal Attributes & Other Requirements

  • Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work.
  • Undertake training as required.
  • Commitment to the core values and ethos of Ignite: Model Christian values such as love, compassion, joy, peace, patience, kindness, faithfulness, and self-control, both to the team and all those we work with.
  • Travel across Harrow to outreach appointments and partnership offices.
  • Interested and motivated to further own skills and knowledge.